At Vena we’re committed to customer success and that’s not just a benchmark—it’s a promise. Our proven implementation methodology combined with expert training and world class customer support sets us apart. We’re proud to have been awarded TrustRadius’ #1 rating for customer satisfaction, and we’re committed to earning your trust each and every day.
Through your initial implementation and onboarding, Vena’s Customer Success team uses a proven process to forge a long-term successful partnership. Vena takes pride in understanding the complexities of your business and creating a proactive solution plan to deliver long-term scalable value.
Organizations around the world trust Vena’s customer success process to drive adoption and initiate a solution strategy aligned with their farthest reaching business objectives.
Vena’s proven customer success methodology helped achieve top scores in user satisfaction on the 2017 BPM Pulse on Performance Management Survey; the industry’s most comprehensive annual survey of CPM users.
Learn from the best. Get expert advice and solutions to your specific business needs with expert consulting, mentoring and support from our Professional Services group. Leverage all of our years of industry expertise, innovation and experience to renovate and optimize your process and bring your project to life.Find out more
“We have been extremely satisfied with the Vena Solutions product and have been able to become more efficient in our budgeting, forecasting and salary planning processes, as well as adding functionality and accuracy that was not possible in the past.”
“We wanted to keep our Excel functionality. That was important to us…We’ve streamlined and cleaned up our processes. Now I have extra days. I can actually spend that time on value-added review of my overall document.”
“We do a biweekly cost report on each production which previously took someone a full day to perform and is now largely done automatically, freeing up time for our staff to do other work.”
“We were able to incorporate more processes than what we originally started with, which, in addition to time savings, ensured error-free reporting and seamless integration of various sub-processes (in the end – resulting in higher-quality deliverables).”
“Visualizations by graphs, charts, tables are easy to set up and maintain while easily keeping the integrity of the data. In addition, using ETL functionality, we can layer on more daily data for the last decade for historical series in graphs.”