50+ ChatGPT Statistics: Users, Accuracy and Finance Team Prompts [2025]

When it launched in November 2022, ChatGPT—the large language model-based chatbot from developer OpenAI — became the fastest-growing consumer application in history.

Such a widescale adoption of AI had a cascading impact on every facet of business—including the office of finance.

“I think the biggest change AI will bring is the ability to augment the office of finance to do more with less, just like CPM (corporate performance management) has done the last decade-plus,” said Dominic DiBernardo, Partner and CPM Practice Leader for Citrin Cooperman.

“I certainly don’t think it replaces finance people, just makes them more valuable. They will continue to be able to help the company get deeper insights that are actionable.”

This article illustrates the scale and impact of ChatGPT by exploring statistics and use cases for ChatGPT in finance, along with sample prompts and guidelines for mitigating risk.

Top ChatGPT Stats at a Glance

1. ChatGPT received over 300 million weekly users in December 2024, along with 1 billion daily user messages. (OpenAI)
2. ChatGPT responses are 88.7% accurate. (Papers With Code) 
3. ChatGPT received 140.8 million visits across desktop and mobile devices in December 2024. (Similarweb)  
4. Mobile devices dominate ChatGPT traffic, supporting 90% of all site visits. (Similarweb)  
5. The paid AI tools market is still led by ChatGPT, which now holds 70% of the market share, even though it wasn’t the first to launch. (Earnest)
6. OpenAI revenue could rise to $11.6 billion in 2025. (CNBC) 
7. In December 2024, ChatGPT trailed behind its competitor Gemini in monthly visits. ChatGPT secured 140.8 million monthly visits compared to 261.4 million monthly visits to Gemini. (Similarweb)  
8. ChatGPT has an average site visit duration roughly 9 times higher than the B2B site average of 92 seconds and 10 times higher than the B2C average of 78 seconds. (Databox)
9. OpenAI’s computing costs to run ChatGPT are estimated to be $100k daily and $3M monthly. (Business Insider)
10. OpenAI models, like ChatGPT, are developed using publicly available information on the internet, third-party information, and information that human researchers and trainers provide. (OpenAI)

How Many Users Does ChatGPT Have?

Estimates on ChatGPT user statistics show the platform has over 300 million weekly users. New data also shows a steady increase in unique visitors. This includes an approximately 46% increase from 25.25 million unique visitors in October 2024 to 36.80 million unique visitors in December 2024. 

Adoption of ChatGPT skews younger—only 20% of 35-to-44-year-olds use ChatGPT themselves — and the rate is even lower for other adults.

ChatGPT’s user count cements it as the fastest-growing consumer app in history, reaching the milestone just two months after it launched. So how many people are actually using ChatGPT?

11. ChatGPT saw an increase in unique visitors in recent months, rising approximately 46% from 25.2 million in October 2024 to 36.8 million in December 2024.¹
12. AI models like ChatGPT may consume all available data (i.e., publicly accessible, written communication from the internet) for training and run out of new data as soon as 2026.⁴
13. OpenAI's COO announced in 2024 that ChatGPT surpassed 11 million paying subscribers.¹⁸
14. OpenAI announced in 2024 that over 1 million people now pay for its business products—ChatGPT Enterprise, Team, and Edu. This is up from 600,000 users in April.¹⁷
15. According to Statista, ChatGPT user adoption outperformed all other AI platforms in 2022 and 2023. Meta AI adoption recently caught up in 2024.²⁷
16. AI use has increased across multiple industries, including the finance sector. This industry alone went from a 5% adoption rate in 2023 to a 25% adoption rate by 2024.²¹
17. By February 2024, nearly a quarter (23%) of U.S. adults had used ChatGPT, compared to 18% in July 2023.¹⁹
18. Most large language model AI tools keep only 20-40% of paying users after three quarters, while ChatGPT boasts a higher retention rate. ChatGPT retained 89% of its paying customers after one quarter, with 74% of customers continuing their subscriptions beyond three quarters.¹⁵

ChatGPT Demographics

Now that we have a better idea of how many people are using ChatGPT, let’s take a look at exactly who those users are.

By Country

ChatGPT access is available in most countries, but not all. Some countries have even banned access to the tool. Among countries with ChatGPT access, usage varies widely, and there are top users around the globe in different hemispheres.

19. ChatGPT API access is currently supported in 188 countries.⁷
20. At least 15 countries have an outright ban on ChatGPT currently, including China, Russia, Saudi Arabia, Iran, and Cuba.⁹
21. Italy initially banned ChatGPT for privacy concerns, but access was reinstated in April 2023. Other European countries have also considered a ban.¹⁰
22. The top five ChatGPT-using countries make up around one-third (31.02%) of all users.¹
23. In December 2024, the U.S. had the largest share of ChatGPT users globally at 14.51%.¹
24. India had the second-most ChatGPT users globally in December 2024, at 11.17% of traffic. This represents a 46.40% increase in traffic from December 2023.¹

^{25. The United Kingdom (4.71%), Japan (4.56%), and Canada (3.37%) were the third, fourth, and fifth biggest global ChatGPT users, respectively.1}

By Generation and Gender

Users of ChatGPT span all age groups and genders. The most popular users are concentrated between Generation Z and Millennials.

With the youngest and most populous demographic in the workforce—Millennials—adopting AI tools at increasingly higher rates, companies will need to contend with their employees’ increased desire for AI.

26. Out of 466 people surveyed who are at least remotely familiar with ChatGPT, 18-to-29-year-olds were three times more likely to use the tool to generate text than those in the 65+ age group (15% vs. 5%, respectively).¹¹
27. Among 1,000 U.S. adults who participated in a January 2023 survey, 9% of those aged 18-29 admitted to using AI tools “very often.” This is around twice as much as those who used the tools “very often” in the 45-64 group (4%) and the 65+ group (5%).¹¹
28. Just 6% of all ages use the tools “very often.” ¹¹
29. Nearly half (44%) of those aged 65+ surveyed in January 2023 said they never used AI tools like ChatGPT. 19% weren’t sure if they had or not.¹¹

30. Approximately 56% of ChatGPT users were identified as men, while 44% were identified as women.¹  

How Are People Using ChatGPT?

As ChatGPT continues to evolve, new features are reshaping how people use the tool in their daily life. For instance, OpenAI recently introduced Operator to Pro users in the U.S. This feature allows the AI to search the web in real time to retrieve and summarize information, making it more useful for tasks that require up-to-date knowledge. 

Operator expands beyond pre-existing ChatGPT plugins to handle complex queries by breaking them down into steps, gathering relevant sources, and synthesizing the results. This enhances ChatGPT’s ability to assist with research, fact-checking, and answering questions that go beyond its existing training data. 

With these ongoing updates, OpenAI continues to refine and expand ChatGPT’s capabilities, making it an increasingly powerful tool for a wide range of tasks.

Here’s how people currently use ChatGPT:

31. In 2024, 17% of U.S. adults have used ChatGPT to learn something new, while another 17% have used it for entertainment, an increase from about 10% in March 2023.¹⁹ 
32. Over 92% of Fortune 500 businesses have integrated ChatGPT into their operations.⁷
33. The average visit duration for ChatGPT users in January 2024 was 13 minutes 35 seconds.¹²
34. Over 89% of paying ChatGPT customers continued their subscriptions after the first quarter, with 74% maintaining their subscriptions after three quarters.¹⁵
35. The majority of business owners (90%) believe ChatGPT will positively affect their businesses, citing its ability to create personalized customer experiences (58%) and generate content quickly (70%).²⁰

36. From their use of ChatGPT, business owners also anticipate improvements in decision-making (48%), enhanced credibility (47%), increased web traffic (57%), and streamlined job processes (53%).²⁰
37. For business use, AI is most frequently used in customer service, with 56% of businesses adopting it.²⁰
38. More notable uses of AI across various business functions include customer relationship management (46%), digital personal assistants (47%), inventory management (40%), and content production (35%).²⁰
39. AI is also being used for product recommendations (33%), accounting (30%), supply chain operations (30%), recruitment and talent sourcing (26%), and audience segmentation (24%).²⁰
40. Over half of businesses (53%) use AI to streamline production processes, 51% leverage AI for process automation, and 52% turn to AI for tasks like search engine optimization.²⁰
41. ChatGPT has 12 initial plugins: Expedia, FiscalNote, Instacart, KAYAK, Klarna, Milo, OpenTable, Shopify, Slack, Speak, Wolfram, and Zapier. There are more than 940 total third-party plugins available.¹²
42. As of December 2024, 74.33% of ChatGPT traffic is direct, 22.43% comes from organic search, and 1.74% comes from site referrals (mostly social media).¹
43. Organic keywords drive 99.98% of ChatGPT’s total monthly traffic figures. Paid traffic is only 0.02%.¹
44. Among social media sites, YouTube drives the most traffic to ChatGPT, with around a 33.73% share. It is followed closely by Facebook, with a 29.13% share.¹
45. X (formerly Twitter) and ResearchGate were the second and third-highest social media traffic drivers in December 2024, respectively.¹

With the bulk of social media traffic to ChatGPT coming predominantly from YouTube, it’s likely that people are consuming content that teaches them use cases and skills with ChatGPT, taking learning into their own hands.

ChatGPT Challenges, Concerns and Risks

While ChatGPT and other generative AI tools hold incredible potential, there are risks and challenges that users must consider. 

Overall, these models can struggle with accuracy — especially when dealing with complex or erroneous prompts. Security also remains a significant concern, with some experts highlighting the potential for misuse and the need for stronger cyber security safeguards.

46. A 2024 study published by Data Intelligence found models like GPT-3 achieved only 50% accuracy when asked questions that were prone to human error.²² 
47. Moreover, if they added incorrect information to the prompt, it caused the accuracy of the generated answers to drop by nearly 30%.²² 
48. ChatGPT is also prone to “hallucinations,” which are prompts that sound accurate but actually contain incorrect information. According to Peter Relan, a co-founder and chairman of Got It A, he estimates ChatGPT hallucinates 15% to 20% of the time.²³ 
49. A study published in MDPI Journals found that 80% of survey respondents believe cyber criminals could use ChatGPT for illegal activities.²⁴ 
50. Moreover, the majority of participants in the MDPI Journals study agreed ChatGPT faces security challenges that should be resolved to help counter criminal exploitation.²⁴

How Finance Teams Can Use ChatGPT to Their Advantage, Plus Sample Prompts

“From a finance perspective, one of the things that’s cumbersome [...] is simply responding to questions about financial positions and responding to questions about the current status of a forecast—just questions about how financial data comes together,” said Vena’s CTO Hugh Cumming during a keynote at Excelerate Summit 2023.

“This is one of the use cases that we see will come quickly with the assistance of technologies like ChatGPT, which is simply the ability to respond to stakeholders.”

ChatGPT is one of the best AI tools for Finance and FP&A. With it, you can enhance productivity by giving it a data set and asking it questions about that data to quickly discover trends and new patterns. You can even have ChatGPT instantaneously create data models through the code interpreter plugin.

This is a dream come true for any finance professional still dealing with cumbersome financial reporting.

There are many ways finance professionals can leverage ChatGPT. For example, you might ask it to analyze a particular dataset and provide you with a summary of the data. You might also ask it to simplify a sales forecast into digestible language that you can present to leadership.

But for ChatGPT answers to be as tailored to your needs as possible, you should keep a few considerations in mind:

• Get specific with your ask. Tell the tool precisely what you want it to do, including as many details as possible to give context to your query.
• Think of who would give you an answer in the real world. ChatGPT can mimic the style of individual people if those people have a written presence on the internet. It can also impersonate the tone of a specific profession, like a financial advisor or a market researcher.
• Continue asking questions. ChatGPT’s language modeling allows you to converse with it. Asking follow-up questions can give more context to what you need and allow the tool to develop more specific answers for your query.

Let’s look at some ways finance teams can use ChatGPT to level up their work game.

1. Get Smarter About How You Use Excel

ChatGPT can help finance professionals move faster in Excel, the method of strategic analysis most commonly used by finance teams—even amid the growing list of technologies available today.

Research from Dresner Advisory Services found that 56% of organizations are still using spreadsheets as a company-sanctioned strategic tool for analysis. Another 41% saw them more as a necessary evil—but still used them.

ChatGPT can:

• Create complex array formulas from scratch: ChatGPT can create complicated formulas that perform several calculations at once with more speed and accuracy.
• Format and structure large data sets quickly: ChatGPT can scan unformatted data and turn it into a digestible presentation like a table or a graph.

To use ChatGPT to create Excel spreadsheets, you’ll need to feed it a dataset and give it a clear set of instructions. For Excel formulas, you won’t need as much instruction, but you’ll need a clear idea of what you’d like the result to look like, such as in the prompt below.

• Sample prompt: “Please create an Excel formula that uses the INDEX and MATCH functions together in an array with the SUM function to perform a SUMIFS-like functionality.”

2. Automate Routine and Mundane Tasks

Pouring over spreadsheets can be enlightening but also draining.

Tasking ChatGPT with data analysis can help speed up the time it takes finance teams to generate insights. Of course, ChatGPT isn’t a replacement for FP&A jobs or FP&A software but a complement to finance teams by allowing AI to extract value from their data faster.

You can also use ChatGPT for routine tasks like answering questions that might come from senior leadership, like explaining the trends and implications from the previous quarter’s sales. 

• Sample prompt: “Analyze this table showing last quarter’s sales and summarize three key trends.”

3. Relay Knowledge Confidently to Other Teams

One of the most important roles a finance team has is business partnering—surfacing the data generated within finance to other teams to inform decision-making.

But communicating the meaning of that data to a non finance audience can be challenging, especially when you’re so close to the data. 

Because ChatGPT can mimic specific individuals’ speech styles, one potentially time-saving use case for finance teams is to ask it to tailor your message to your target audience.

For example, you can instruct it to structure results for certain audiences, like sales or marketing teams or any relevant party outside of your finance team.

• Sample prompt: “I have a cash flow forecast showing projections for the next quarter. Please provide a summary that explains this forecast in simple terms for someone without prior knowledge of corporate finance.”

Is ChatGPT Safe for Finance Professionals To Feed Company Data Into?

Finance professionals should be cautious about adopting any new technology without thoroughly understanding the risks.

Natural language processing technology like that used in ChatGPT is continually drawing on data to train itself and improve its output. The risk of sharing your business data is that sensitive, confidential, or proprietary data could become accessible or searchable to others, including competitors. 

All ChatGPT conversations are stored on OpenAI’s servers and used to train future iterations of the bot unless you specifically opt out.

And like many apps, ChatGPT is vulnerable to bugs, meaning any sensitive data you provide to the tool could be at risk in the event of a leak. In May 2023, Samsung banned employee access to ChatGPT after an engineer unknowingly leaked sensitive internal source code when they used it in a conversation with the chatbot.

Moreover, 2024 research by Cisco found one in four companies have banned GenAI altogether for fear of company data breaches. This includes large companies like Apple, Spotify, JPMorgan Chase and more.

If you or anyone on your finance team intends on using ChatGPT to speed up tedious tasks, ensure you’re following these best practices: 

• Use discretion when deciding what information to feed the tool
• Always stick to company data security best practices
• Avoid sharing identifying information
• Verify the accuracy of any output produced by ChatGPT

Start Exploring the Advantages of AI for Finance

ChatGPT is as good an indicator as any that the world is changing fast.

As more companies start to use AI tools like it in their day-to-day operations, early adopters will gain a competitive advantage over those slow to adopt, developing the policies and employee skills necessary to unlock the full potential of this technology. 

“Finance people are some of the smartest people I know, but at the same time I see them doing some of the most manual tasks,” said Rishi Grover, Co-Founder and Chief Solutions Architect at Vena Solutions. 

He recommends looking at areas where AI can help simplify certain assignments. However, when it comes to AI in finance, he leads with this advice, “AI is your co-pilot, it should not be flying the plane. You are flying the plane. There has to be that human oversight to what an AI application is producing.” 

Beyond ChatGPT, AI-powered solutions are available to finance professionals that enable them to delve deeper into their data.

Vena Copilot, for instance, is a generative AI assistant purpose-built for FP&A, allowing you to engage with your financial data through natural language. This allows you to generate reports, analyze trends, optimize forecasts and answer complex business questions faster. What’s more, Vena Copilot provides enterprise-ready and responsible AI backed by leading security, compliance and privacy, giving you the confidence that your data is secure.

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